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Hello, there! We’ll be glad to hear from you. Let's Chat.
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Do I need a credit card to start the free trial?No credit card is needed to start! Enjoy a 14-day free trial without any payment details required until you decide to sign up fully.
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Can I manage reviews for multiple locations?Absolutely! Based on your plan, you can manage reviews for anywhere from 1 to 100 locations.
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Will this help improve my Google ranking?Strong reviews boost your business's credibility, improving click-through rates and ad quality scores on Google. ReviewKompass helps gather positive feedback, which can enhance your Google Ads performance and overall ranking.
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What platforms does ReviewKompass integrate with?ReviewKompass integrates with over 40 platforms, including popular sites like Google, Yelp, Facebook, Cars.com, Tripadvisor, and Healthgrades. See the full list of integrations here:
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What happens to my data if I cancel my subscription?If you choose to cancel, your data remains secure. After cancellation, data will be retained for 30 days in case of reactivation.
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Is there a limit on how many reviews I can manage?No, there’s no limit! Manage as many reviews as you receive.
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What kind of support is available if I need help?Our support options include a comprehensive library of help documents and video tutorials within the customer portal. You can also reach out by phone or email if you need additional assistance.
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Can I customize the review request messages?Yes, you can customize the messages to reflect your brand’s tone and messaging.
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Can I respond to reviews directly through the platform?Absolutely! You can respond to reviews directly within ReviewKompass, and you even have the option to use AI for assistance in crafting your responses.
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How often are new reviews updated in the dashboard?Reviews from Google and Facebook update in real-time, while other platforms refresh daily.
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How long does it take to set up ReviewKompass?Setup is quick and easy, typically taking less than an hour for most users, even with multiple integrations.
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How does automated review requesting work?For brick-and-mortar businesses, you can display a QR code in-store for customers to leave reviews easily. Otherwise, you can upload a contact list to request reviews via email, SMS, or WhatsApp. You can also share a custom review link through your own marketing channels.
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